Effective Date: 1 May 2025

Due to the nature of digital content and instant access, all sales made on Bizample are final and non-refundable.

1. No Refund Policy

• Once a case study is purchased and access is granted, we do not offer refunds under any circumstance.

• Please ensure you’ve reviewed the case study title and description before purchasing.

2. Exceptions

• If payment was deducted and access was not provided due to a technical error, we will resolve the issue or offer store credit if applicable.

• For assistance, please contact us within 48 hours at info@bizample.com.

3. Duplicate Payments

• In the rare case of duplicate charges, we will verify the issue and issue a refund for the duplicate transaction.

4. Subscription Clause (Future Use)

• Currently, all case studies are available via one-time payments. If we launch a subscription model in the future, a separate refund and cancellation policy will be created.

5. Support

• For any access or technical issue, please reach out at info@bizample.com. We aim to respond within 24–48 business hours.